*JEEPS/BRONCO/SLINGSHOTS/ MOST UTVS MUST BE 21+ TO RENT OR DRIVE 

*BUT WE OFFER A LIMITED UTV RENTAL FLEET FOR THE 18-20 YR OLD WITH A $50 INSURANCE FEE THAT CAN BE ADDED TO YOUR RENTAL. HOWEVER THEY STILL HAVE TO HAVE A VALID DL#, DEBIT/CREDIT CARD IN THEIR NAME. (NO CASH APP/APPLE PAY) CALL US AT 865-412-1125 TO BOOK THOSE SPECIAL UTVS. 

*CONTRACT HOLDERS MUST BE 21+, HAVE A VALID DRIVERS LICENSE, DEBIT/CREDIT CARD IN HIS/HER NAME,.(NO CASH APP /APPLE PAY) AND PROOF OF FULL COVERAGE CAR INSURANCE. (DIGITAL OR PAPER COPY)

*NOT FOR OFF-ROADING (OFF- ROADING IN THE NATIONAL PARK IS A FEDERAL OFFENCE)

* FUN FOR THE WHOLE FAMILY INCLUDING THE SMALL CHILDREN 

* PLEASE BRING A CAR / BOASTER SEAT IF CHILD REQUIRES ONE 

*DOG FRIENDLY -

PLEASE BRING A SEAT COVER/BLANKET TO PUT OVER THE SEATS 

JEEPS/BRONCOS:IF EXCESSIVE DOG HAIR IS COVERED ALL OF THE SEATS/FLOOR BOARDS THERE CAN BE A $200 CLEANING FEE ADDED ON. 

*JEEPS/BRONCO/SLINGSHOTS/ MOST UTVS MUST BE 21+ TO RENT OR DRIVE .YOU MUST BE ABLE TO PROVIDE A FULL COVERAGE INSURANCE UPON PICKUP

**BUT WE OFFER A LIMITED UTV RENTAL FLEET FOR THE 18-20 YR OLD WITH A $50 INSURANCE FEE THAT CAN BE ADDED TO YOUR RENTAL. HOWEVER THEY STILL HAVE TO HAVE A VALID DL#, DEBIT/CREDIT CARD IN THEIR NAME. (NO CASH APP/APPLE PAY) CALL US AT 865-412-1125 TO BOOK THOSE SPECIAL UTVS. 

YES, WITH  DEBIT/CREDIT CARD IN HIS/HER NAME  AND PROOF OF FULL COVERAGE CAR INSURANCE. (DIGITAL OR PAPER COPY)

We Highly Recommend Booking In Advance, So  You have Top Pick of the FLEET. 

Reservations can be made at anytime as long as the unit is available.  You can Book Online or over the Phone. We also Welcome Walk-ins!

Pet Policy :

We are NOT held Responsible for any potiential harm to your animals. 

Customer must provide Blanket / Seat Cover for any vehicle that the  pet is in. Any rips/ tears  resulting from pet damage will be asseessed for a damagee fee in accordance to the severity of the damage. This Fee refers to ALL RENTAL UNITS. 

All Animals must be tethered or held in place during the ride. 

Jeep/Bronco : If  there is Excessive Hair/ Bathroom Issues in these vehicles it  can result in a $200 cleanup fee. 

Yes, We can gladly reschedule you  for a later time in the event that it is raining . (But we have a Few Enclosed Vehicles, if you would still like to Continue your Rental.) In the event that weather is affecting your booking ,we will gladly refund your booking as long as it is before  72 Hours before the time of rental. Customer has  to call and speak to a office personal , CAN NOT BE CANCELLED BY EMAIL / MESSENGER OR SOCIAL MEDIA .If booking  is cancelled less than 72 hours before the time of rental , they will be issued a Gift Card valid for 2 years from the day they cancelled. We will not Refund .

WE CAN NOT CONTROL THE NATIONAL PARK CLOSURES IT  HAS NOTHING TO DO WITH ANY RENTAL COMPANIES. BUT WE CAN ALWAYS RESCHEDULE YOU OR ISSUE A GIFT CARD VALID FOR 2 YRS OF CANCELLATION DATE. 

YES, However; The UTV'S must remain on roads that are 40 mph or less. These UTV'S are tagged as Medium Speed Vehicles. Please Note that if your Cabin / Hotel Rental is in a area  where the streets are Higher than 40 mph, they are not allowed to be on the roads and you can recieve a Ticket/ Fine. 

Yes, We Provide them free of charge for all our customers. 

ABSOLUTELY NOT!! Our Units are not allowed to be put on a trailer or taken to areas where they are not allowed. PLEASE REMEMBER UTV'S ARE  REGISTERED AS MEDIUM SPEED WHICH MANDATES THEM TO BE ON ROADS 40 MPH AND BELOW. 

Yes, All Units start with a Full tank of Premium Fuel. At the end of the rental;units must be refueled with PREMIUM Fuel, and provide a  Receipt . If a customer decides NOT  to Refuel upon return,there is a $50 fee plus Cost of fuel per vehicle.

The Primary Contract Holder is held responsible for all the Vehicles/ Drivers on their Contract . 

The Primary Contract  Holder must be with units at all times,and are NOT ALLOWED  to be left to those as  additional drivers. 

Please be advised that our insurance covers the primary contract holder and the added additional driver (s) that have provided a valid driver license , and have signed our Contract; All those that sign must be with the vehicles that was rented and be validated. 

Additional drivers that are not signed at the beginning of the process,provided  their valid  driver license  and  has been validated .This  will Potentially Void the insurance leading the Contract Holder to be held responsible for the FULL REPLACEMENT  COST OF THE VEHICLE plus the LOSS OF RENTAL FEE if Flipped/damage to the extent of non-use that day. 

If you are 18yrs old to 20yrs old OR do not have full coverage insurance, then a $50 insurance policy must be purchased. If you have full coverage insurance, this must be provided at the time of rental and either shown to the employee or emailed to the facility.

Please note that if a unit is wrecked/totaled/flipped, $2500 will be automatically pulled from your credit card/debit card. There is also a $500 a day loss of rental charge if a unit is found to be unsafe for other customer use. This loss of rental charge can accumulate depending of the availability of parts to correct the problem that occurred due to negligence. Damage is assessed on a per unit basis and will vary up the severity of the damage and the unit(s) state of use.

The deductible if you wreck or damage the vehicle is up to $2500. Please note that the deductible is the amount of money that the insured (customer) MUST pay before our insurance company will pay the claim. There can also be a $500 DAILY “loss of rental fee” if the unit has to be taken off the fleet.

You will only be charged for the amount of the damage and labor cost to fix the damage. We are an honest and ethical company and treat our customers like family.

No, this only happens in the event the vehicle is wrecked or damaged

Yes, as a way of verifying our customers you must have full coverage automobile insurance and bring a copy of your automobile insurance card with you. We may also call the insurance company and verify your coverage in the store.

Yes, you must have a debit or credit card with a EMV chip to rent from Rocky Top Adventure Rentals. All debit and credit cards used in U.S. have the EMV chips cards now and we require it to prevent fraud. If you have any questions please contact our store at 812-412-1125.

We do not accept checks of any kind. Cash or credit/debit card only.

Customers will receive a full refund if cancellation is given 72 hours before time of rental. Customers will receive a rain check or a gift certificate to use at a future time if booking is cancelled less than 72 hours before time of rental. This rain check/gift certificate policy still stands during any unforeseen situations during the timeframe within the 72 hour time limit. Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged the full price. Cancellations must be done over the phone with a employee or in-person only, social media messaging does not count toward a formal cancellation. Please note that cancellations via phone, email and/or social media during hours of closure will not be accepted. Customer is fully responsible to call when business is open during peak and winter hours. National Park Closure do not constitute a refund. We will address any early rental returns and gift card options in regards to National Park closures on site and within our policies. 

Rocky Top Adventure Rentals provides a great experience at an affordable price. Therefore, any discounts or promotions MUST be authorized by RTAR or they will be invalid. There are sites with promotions regarding certain percentage discounts and gift card values which have no authority from RTAR. Some examples of these sites are: Hotdeals.com, bestbuys.com, etc. We are not held responsible for providing such promotions without authorization. We apologize for any inconvenience this may cause you and any questions need to be directed to those sites offering such promotions.